Accidental Techie: Supporting Your Org without an IT Background (3-Part Idealware Web Series)

06/03/2021 01:00 PM - 02:45 PM ET




Accidental Techie: How to Support Your Nonprofit without an IT Background (3-Part Idealware Course)
Thursdays, June 3, 10, 17 | 1:00 PM – 2:45 PM EST | 3-Part Idealware Web Series

Offered in Partnership with: Idealware

Does this sound familiar?

  • When the printer won’t work or the Wi-Fi is down at your small nonprofit, everyone looks to you.
  • You have admin privileges for all your software.
  • You are responsible for carrying out basic IT tasks like running backups and installing anti-virus software.


If IT is only a small fraction of your job that’s threatening to completely take it over, let Tech Impact help you through some of the big IT issues facing many small nonprofits. This three-session course will provide you with the knowledge you need to support your nonprofit including:

  1. The basics of your organization’s infrastructure.
  2. The fundamentals of networking and backing up shared files.
  3. Best practices that will make you a more effective software administrator.
  4. New software options.
  5. Security risks and safety principles.
  6. Technology planning and how to help everyone at your organization get what they need from their technology resources.
  7. How to keep your IT responsibilities from taking over your job!


*As a CAE Approved Provider educational program related to the CAE exam content outline, this course may be applied for 4.5 credits toward your CAE application or renewal professional development requirements.



Registration to be completed via Idealware’s websiteuse discount code PA2021 for 20% off!


Idealware will send the access code and dial-in information for the webinar to the email address you use to register. All registered participants will have access to recordings and slide decks for each session.


Course Schedule:

All sessions take place from 1:00 PM-2:45 PM EDT, with the last 15 minutes reserved for Q&A.


Thursday, June 3: Hardware Infrastructure Basics

Computers, printers, phones, routers – there are a lot of gadgets that can turn glitchy. This session will cover the basics you need to know about the various pieces of hardware in a typical office and review common troubleshooting techniques to keep them up and running. We’ll also look at what you need to know to network computers, keep them connected, and reliably back up files.


Thursday, June 10: Managing Software and Security

How do you decide what software to choose when there are hundreds of options, each with their own unique features? And once you’ve chosen a software package, how do you manage it so that your organization gets what it needs and is protected from security threats? We’ll answer these questions and more by reviewing frameworks to choose and administer your organization’s software.


Thursday, June 17: The Human Side of Technology

IT is just IT. A big part of the job is working directly with people – both to fix small problems and undertake long-term planning. We’ll help you develop strategies for leading large-scale technology projects and pass on tips from our own in-house IT expert on the best ways to work one-on-one with your colleagues.


$120 for PANO Members (use discount code PA2021) | $150 Regular Price


About the Instructor:

Melanie Meyer, Tech Advisor, Tech Impact

Melanie Meyer works directly with nonprofits to help elevate their technology use to further their mission. Melanie has a 20-year history working with a nonprofit for the overall strategic direction of technology, systems and processes, marketing communications, and event management.


About Tech Impact’s Idealware:

Idealware is a program of Tech Impact, a nonprofit on a mission to use technology to better serve the world. As the authoritative source for independent, thoroughly-researched technology resources for the social sector, our publications, assessments, and training resources save you time and money by providing impartial guidance that gives you the knowledge and confidence you need to decide what’s best for your organization. Learn more at and visit our Technology Learning Center at


PANO is proud to partner with Idealware to make these programs available to nonprofit professionals in PA. PANO members, don’t forget to use discount code PA2021 for 20% off the registration fee!

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